PROGRAM 1. Communication for young professionals

Why you learn it?

Strong communication skills are a must for every professional. When you are able to communicate effectively, you display power and professionalism. You are able to deliver your thoughts and ideas clearly. You are able to build healthy relationships among your peers.
Nowadays, communication skills are harder to develop. Most young adults are used to digital conversations; thus, they tend to shy away from face to face interaction. So, it is now, more than ever, important to polish these skills intentionally. On the other hand, having good digital communication skills is also a must. Responding to emails and picking up calls are common tasks for the professional millennial. If you want to boost your career, you will have to train yourself to be good at these too.

What will you learn?

This course helps you communicate better in a variety of professional situations, including meetings, email messages, pitches, and presentations. EIY Public Speaking instructors introduce the four building blocks of communication—people, message, context, and listening—and show how they apply in different circumstances. Through the use of vignettes and applied tools, this training shows how to build this core competency and communicate in a way that effectively and professionally conveys your message.

    • The 4 communication building blocks
      • People 
      • Context 
      • Listening 
      • Message 
    • Communicate with your colleagues 
      • Foundation of high-performed team
        – Establish a team character
        – Define roles and commitments
        – Made decisions
        – Share information
        – Manage conflicts
        – Establish and maintain trust
      • Essentials for strong team communication
        – Create a shared vision and focus on objectives
        – Provide feedback
        – Encourage participation
        – Hold teammates accountable
      • Modes of team communication (Face-to-face, emails, meeting,
        conference call, non-verbal communication)
      • Cross-culture communication
    • Communicate with your managers
      • When you are criticized
      • When you are presenting up
      • When you are asking for help
      • Working with different types of managers
        – New managers
        – Unavailable managers
        – Remote mangers
        – Self-centered managers
        – Incompetent managers
        – Mean managers
        – Repairing a damaged relationship
    • Communicate with your clients 
      • When you pitch ideas
      • When you solve conflicts with your colleagues 
      • When you are caught off guard
      • When you are criticized 
      • When you are presenting up 
How will it help you?
  • If you are applying for jobs or looking for a promotion with your current employer, you will almost certainly need to demonstrate good communication skills. Communication skills are needed to speak appropriately with a wide variety of people whilst maintaining good eye contact, demonstrate a varied vocabulary and tailor your language to your audience, listen effectively, present your ideas appropriately, write clearly and concisely, and work well in a group. Many of these are essential business skills that employers seek.
  • Employers want staff who can think for themselves, use initiative and solve problems, staff who are interested in the long-term success of the company. If you are to be seen as a valued member of the organisation, it is important not just to be able to do your job well, but also to communicate your thoughts on how the processes and products or services can be improved.
  • It is natural to feel some nerves when speaking to superiors or to clients. This training will help you learn how best to communicate effectively in a wide range of situations, and how to be direct in order to get the most out of your dealings with others.

Target Learners:

  • Professionals with less than 3 years of working experience
  • Senior students
Contact EIY for tailored Communication for young professionals training program
Download brochure

PROGRAM 2. Advanced Communication for middle managers

Why you learn it

Of all the skills you need to be successful as a manager, effective communication is perhaps the most important–and often the hardest to improve. This is because communication isn’t a single skill. It’s actually a complex set of skills that build upon one another. Whether you’re a new manager, comfortable in your role or an aspiring CEO, building Communication skills will help you supervise team members, work collaboratively across the organization and manage up.

What will you learn?
    • Communication styles
    • Emotional Intelligence 
    • Giving & Receiving Feedback
    • Business Presentation 
    • Conflict Resolutions
    • Design thinking method and Leading Problem Solving Discussions 
    • Meeting Facilitation 
How will it help you?
  • Give constructive feedback to employees.
  • Strengthen relationships with other departments.
  • Resolve conflicts between team members and others.
  • Enhance teamwork collaboration. 
  • Facilitate a meeting efficiently. 
  • Lead a discussion to solve problems.

Target Learners:

  • Professionals with more than 3 years of working experience
  • Middle managers
Contact EIY Public Speaking for tailored Advanced Communication for middle managers training program
Download brochure